Will emotional intelligence training enhance social workers’ emotional labour in Ogun State Nigeria?

Автори

  • Razaq Olugbenga Azeez Olabisi Onabanjo University, Ago-Iwoye Ogun State

DOI:

https://doi.org/10.29114/ajtuv.vol3.iss1.113

Ключови думи:

Emotional Labour, Emotional Intelligence, Social Workers, Surface Acting, Deep Acting

Абстракт

This study investigated the effect of emotional intelligence training programme on emotional labour competence of social workers. The study adopted a pretest-post-test quasi-experimental design. The emotional labour scale was used to collect data from the forty-eight (48) randomly selected social workers from two Non-Governmental Organizations (NGOs). Participants of the study were randomly assigned to the treatment and the control groups for the purpose of the study. The hypothesis was tested using the Analysis of Covariant (ANCOVA). Results showed that the treatment significantly affected participants' levels of emotional labour. Based on the findings, it was advocated that the teaching of emotional intelligence in organizations and schools is highly important for optimal outcomes.

Изтегляния

Данни за теглене още не са налични.

Author Biography

Razaq Olugbenga Azeez, Olabisi Onabanjo University, Ago-Iwoye Ogun State

ORCID iD iconhttps://orcid.org0000-0002-5962-5238

References

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2019-06-28

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Azeez, R. O. (2019). Will emotional intelligence training enhance social workers’ emotional labour in Ogun State Nigeria?. ГОДИШНИК НА ТЕХНИЧЕСКИ УНИВЕРСИТЕТ - ВАРНА, 3(1), 11–20. https://doi.org/10.29114/ajtuv.vol3.iss1.113

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Т. 3 Бр. 1 (2019): Годишник на Технически Университет- Варна

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            Отговорния автор лично (или от името на авторския колектив) дава съгласието си да не въвлича по никакъв начин ГТУВ като страна в каквито и да било научни, академични, административни и/или съдебни спорове, в случаите на установени нарушения на горепосочените декларации и гаранции. 

           ПРАВА И ЗАДЪЛЖЕНИЯ НА ГТУВ
           ГТУВ се съгласява да публикува предоставения материал, в случаите когато същия отговаря напълно на всички необходими качествени, технически и редакционни изисквания, като го идентифицира еднозначно с авторите му. В следствие на настоящото споразумение, на ГТУВ се предоставя правомощие да упражнява права при необходимост от името на авторите върху трети лица, като например в случаите на установено плагиатство, нарушаване на авторски права и др.

           Декларация за поверителност на лични данни
             Вашите имена и имейл адреси, въведени в уебсайта на ГТУВ, ще бъдат използвани само и изключително за обявените цели на настоящото списание и няма да бъдат използвани за никакви други цели от издателя или предоставяни на друга - трета страна.
       Издателят се задължава да извърши всички необходими действия, цялата предоставена лична информация да остане конфиденциална, в рамките на издателя и да не бъде споделена с външни обекти или субекти, освен ако не е дадено предварително изрично разрешение от собственика на личните данни.
             Вашата лична информация няма да бъде обект на продажба, разпространение или публикуване по какъвто и да е начин и под каквато и да е форма.

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